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echo for Microsoft Teams
Prerequisite · Administrator

Add echo to Microsoft Teams

Make the echo app available in Microsoft Teams – via the App Store or centrally

Product: echo for TeamsUpdated: June 2026Version: 1.0
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Overview

Before onboarding can begin, the echo app must be made available in Microsoft Teams. There are two ways to do this: self-installation via the Teams App Store (Option A, ideal for individual users or for testing) and central distribution via the Teams Admin Center (Option B, recommended for an organization-wide rollout).

ContextThis guide is a prerequisite for the Initial setup. After adding the app, the onboarding wizard follows, including admin consent.

Option A · Via the Teams App Store

For self-installation by a user or administrator:

  1. Open Microsoft Teams and sign in – as a desktop app or in the browser at https://teams.microsoft.com.
  2. In the left sidebar, click Apps (if needed, first click View more apps or the ··· icon).
  3. Type “echo” in the search field.
  4. Select the echo app from the results list.
  5. Click Add. After a few moments echo is installed and opens.
  6. Optional: pin echo for quick access – right-click the echo icon in the left bar → Pin.
NoteThis method requires that the echo app is allowed in your organization. If the app is blocked by the administrator, a lock icon appears – in that case users can request approval from the IT administrator via “Request approval”.

Option B · Via the Teams Admin Center (central distribution)

For an organization-wide rollout, administrators distribute the app centrally. This option requires the Teams Administrator role.

  1. Sign in to the Teams Admin Center at https://admin.teams.microsoft.com.
  2. In the left menu, navigate to Teams apps → Manage apps.
  3. Type “echo” in the search field and select the app from the list.
  4. Ensure the app status is set to Allowed. Otherwise, allow the app first.
  5. Install the app for the desired users – depending on your tenant, via one of these options:
    • App-centric management: On the Manage apps page select the echo app → Edit installations → choose users or groups → Apply. Alternatively, via the app detail page: Users and groups → Installations → Install app.
    • Classic via setup policies: Go to Teams apps → Setup policies, edit the global policy or create a new one, under Installed apps click Add apps, search for echo, add it and save.
  6. Optional: pin echo for all users via the setup policy so they find it immediately in the left bar.
Good to knowAfter central assignment it can take up to 24 hours for the app to appear for all users. Which options you see in the Admin Center depends on whether your organization has already migrated to app-centric management.
ImportantAdding the app alone does not complete the setup. The actual onboarding wizard, including admin consent, must then be completed by a tenant administrator.